Contact us
We try to respond within two business days.
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Have an install question, a wrong score, or something broken? Our Support page has short walkthroughs and answers to the most common issues — often faster than waiting on a reply.
Send us a message
Or email us directly
| Topic | |
|---|---|
| Disputing a score | Use the Contest this finding button in the extension or mobile app — that's the fastest path because the form captures the structured information our review team needs. |
| Retailer requests | hello@realproductorigin.com — Amazon, Target, Walmart, and 30 other major retailers are supported today; tell us which retailer you'd like us to support after that (eBay, Etsy, or other). |
| General inquiries | hello@realproductorigin.com |
| Billing questions & refund requests | hello@realproductorigin.com — see also our refund policy. For most billing changes (cancel, update card, switch monthly ↔ annual, download invoices) the fastest path is the Manage subscription link in the extension popup, which opens Stripe's hosted customer portal. |
| Privacy questions / data requests | privacy@realproductorigin.com |
| Legal | legal@realproductorigin.com |
| Press | press@realproductorigin.com |
| Bug reports / technical issues | GitHub issues (preferred) or hello@realproductorigin.com |
Mailing address
Real Product Origin LLC30 N Gould St, Ste R
Sheridan, WY 82801
United States
About Real Product Origin
Real Product Origin is the company behind Product Origin Checker. We build tools that bring transparency to consumer purchasing decisions — starting with the country-of-origin question, which is often unavailable on product pages across large online retailers. We support Amazon, Target, Walmart, and 30 other major retailers today.
We're an early-stage project. If you're a journalist covering supply chains, an industry insider with knowledge we should be hearing, or a developer who wants to help — we'd love to hear from you.