Terms of Service

Effective date: 2026-05-14 · Last updated: 2026-05-14

Draft. These terms are an initial draft. Before public launch, a qualified attorney should review them — particularly the liability disclaimers, indemnification clauses, and the governing-law section.

1. Acceptance

By installing, accessing, or using the Product Origin Checker browser extension, mobile app, website, or related services (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. The Service

Product Origin Checker is a tool that estimates three transparency indicators for products listed on Amazon: where the product was manufactured, where the unit ships from, and where the seller-of-record is headquartered. The Service is operated by Real Product Origin.

3. Scores are estimates, not facts

This is the most important thing to understand. Our country-of-origin scores are probabilistic estimates derived from publicly available product information and AI inference. They are accompanied by an explicit confidence band that communicates how certain we are.

A 95% / 90% confidence score is our best, well-supported estimate. It is not a factual assertion that the product is from that country.
A 50% / 20% confidence score communicates that we genuinely cannot determine the origin with the evidence available.
Manually-verified scores (marked "✓ Verified") have been reviewed by a human but remain subject to error.

You agree to interpret scores in that spirit. You agree not to represent any score as a definitive factual statement about a product, a seller, or a company.

4. No advice

The Service does not provide investment advice, purchasing advice, legal advice, or any other professional advice. Information returned by the Service is for informational purposes only.

5. Acceptable use

You agree NOT to:

Use the Service to harass, defame, or disparage specific persons or companies based on their identified country of origin or any other protected characteristic.
Submit false or knowingly inaccurate complaints via the "Contest this finding" feature.
Misrepresent your identity or credentials in a complaint submission.
Attempt to reverse-engineer, scrape, or otherwise abuse the Service or its backend APIs.
Use automated systems (bots, scripts) to submit complaints or generate excessive scoring requests.
Use the Service in violation of applicable export-control, sanctions, or other laws.

6. Contest submissions ("user content")

When you submit a complaint or contest a score, the information you provide ("User Content") may include your name, email, affiliation, and free-text reasoning. By submitting User Content you:

Represent that the User Content is truthful to the best of your knowledge.
Grant us a worldwide, non-exclusive, royalty-free license to use the User Content for the purposes of operating the Service — including reviewing your complaint, applying corrections, and improving our methodology.
Acknowledge that we may include anonymized or aggregated insights from User Content in published methodology updates.
Acknowledge that we are not obligated to act on any specific complaint.

7. No warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. We make no warranty that:

The Service will meet your requirements.
The Service will be uninterrupted, timely, secure, or error-free.
The information returned by the Service will be accurate, complete, or current.
Any errors in the Service will be corrected.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL REAL PRODUCT ORIGIN, ITS OFFICERS, EMPLOYEES, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, OR REPUTATIONAL HARM — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) USD $100 or (b) the amount you have paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Real Product Origin from any claim, loss, or expense (including reasonable attorneys' fees) arising out of your use of the Service in violation of these Terms, your violation of any law, or your infringement of any third party's rights — including any defamation, harassment, or unfair-competition claim arising from how you represent or distribute our scores.

10. Intellectual property

The Service, including its software, brand name, logo, and original content, is owned by Real Product Origin and is protected by copyright, trademark, and other intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes consistent with these Terms.

You retain all rights to the User Content you submit; you grant us only the license described in Section 6.

11. Third-party services

The Service relies on third-party services (Amazon for product data, Anthropic for AI inference, Render for hosting, Resend for email, Cloudflare for CAPTCHA and DNS). We are not responsible for the availability or terms of these third-party services. Use of the Service is also subject to the relevant third parties' terms where applicable.

12. Termination

We may suspend or terminate your access to the Service at any time, for any reason, including violation of these Terms. You may stop using the Service at any time. Sections 6 (license), 7 (no warranty), 8 (liability), 9 (indemnification), and 10 (IP) survive termination.

13. Changes to these Terms

We may revise these Terms at any time. Material revisions will be reflected in the "Last updated" date and may be communicated to users via the Service. Continued use of the Service after a revision constitutes acceptance of the revised Terms.

14. Governing law & disputes

These Terms are governed by the laws of (jurisdiction to be filled in — typically the U.S. state where Real Product Origin is incorporated), without regard to its conflict-of-laws principles. Any disputes will be resolved exclusively in the state or federal courts located in that jurisdiction, and you consent to personal jurisdiction there.

15. Contact

Questions about these Terms: legal@realproductorigin.com.